Do you take my insurance?
We at ABC Pediatric Dentistry strive to provide the highest quality specialty dental care in a caring and compassionate manner. We look forward to spending time with your child and you, to not only provide necessary dental care, but especially to educate your child and you as to how to take care of their teeth between dental visits to best prevent cavities. Making the dental visit FUN and not scary for kids is our goal and what we work and train very hard to provide for each child who walks in our door.
ABC Pediatric Dentistry DOES work with the vast majority of insurance carriers as a non-restricted specialty provider. We will file your dental insurance claim for you at the time of your child’s visit. Depending on your insurance policy, much or all of your child’s dental procedures may be covered by your insurance even though as a specialty office we are a non-participating provider. We will gladly work with you to determine your estimated investment for the treatment, including your portion of the total bill. For specific questions regarding dental insurance, please call our office at (605)275-5771 prior to your child’s appointment, and we will be happy to assist you.
ABC Pediatric Dentistry offers convenient payment options, including financing, to make taking care of your child’s dental needs as easy as possible. It is our goal to provide your child with the highest standard of care, using quality and safe materials, up-to- date technology, personalized treatment planning…all while making certain the emotional experience is as happy as possible for your little one!
Payment options include: cash, check, Visa, Mastercard, and Discover. We also offer an interest-free form of financing through CareCredit. (For more information about CareCredit see www.CareCredit.com.) We are not able to accept Title XIX/Medicaid or CHIP insurance.
Why is ABC out-of-network?
ABC Pediatric Dentistry DOES work with the vast majority of insurance carriers as a non-restricted specialty provider. We do still “take” most insurances. For your convenience, we will file your dental insurance claim for you at the time of your child’s visit. We will also do our best to work with you to help you understand your insurance coverage and your responsibility, if any, for each dental visit. Please be sure to contact our office if you have any questions about your insurance coverage at 605.275.5771 prior to your child’s dental appointment. In order to continue to provide the highest level of pediatric dentistry specialized care and attention that our patients and their parents have come to expect and definitely deserve, we find we can no longer be a participating (in-network) provider with insurance companies. We still will strive to help you understand and maximize the insurance benefits you have with your insurance company.
ABC is so passionate about wanting to work with children that we have years of additional training and many, many years of experience working just with kids. We strive to always stay up on the latest in the many different unique aspects of treating children only, learning about growth and development, child psychology, care for children with special needs, hospital dentistry, advanced diagnostic and surgical procedures, and much, much more! As a pediatric dentistry specialty office, we work only with children, every patient, every day. We are extremely passionate about making the dental experience FUN and not scary for children, or their parents. Another thing that sets ABC Pediatric Dentistry apart from many other pediatric dental offices is that you the parent are welcome to remain with your child during your child’s visit, every visit. We understand that often times parents would prefer to remain with their child during dental check-up appointments as well as dental treatment appointments. At ABC Pediatric Dentistry parents are welcome to do so. We want to spend quality time with each and every patient and their parents to help them have a positive experience in the dental office and learn how to take care of their teeth betwee check-up appointments, plus have the opportunity to ask questions of the doctor and Team. We have found that being in-network with insurance companies can often hinder our capacity to really spend the TIME with each family that we feel each child and family deserves. We also do not want the limits of insurance companies to result in children not being offered or receiving the option of the most appropriate, safest, and BEST care that you want for your child!
Our main goals are to help young children have positive experiences at the dental office and to be empowered with the information they need to learn how to take care of their teeth in order to minimize or avoid getting cavities and grow up with a healthy mouth and beautiful smile! We know that coming to the dentist can be an intimidating and maybe sometime not-so- fun-thing you have to do. At ABC, we intend to Always Be Compassionate. Let us help you give your child a great start when it comes to dentistry.
What if I have Delta Dental Insurance?
As of January 1, 2018 as a specialty pediatric dentistry practice, we will no longer be in-network with any dental insurance companies, including Delta Dental. We will help you try to understand and maximize your Delta Dental insurance benefits as well as help you file your claims.
Why are you going out of network with Delta?
We currently find ourselves in a position where we will no longer be able to provide the high quality, timely, compassionate care we aim to provide if we remain in-network with dental insurance companies; consequently, we have made the difficult decision to change our relationship with all insurance companies, including Delta Dental.
WE WILL STILL ACCEPT YOUR DENTAL INSURANCE as an out-of-network provider and as a courtesy, we will still file your dental insurance claims for you.
We are hoping that many of the changes you see will be positive. Moving forward at ABC, this will help your child continue to receive fun, timely, educational, preventative recare appointments as needed.
How much will our appointments cost us now?
We anticipate the majority of the cost for recare appointments will still be covered by your dental benefits, with only a potential small out-of- pocket charge for each preventative appointment, depending on your specific insurance policy. Your insurance company should be able to provide you with more details about your specific benefits since the policy is between you and your insurance company. We do not have access at this time to the exact amount of what they will or will not cover. We can help you file a pre-determination to determine your potential out-of- pocket investment in your child’s dental care. We do understand for some families, the benefit of choosing an in-network provider outweighs the benefits of the high-quality care and service we strive to provide. Please contact our office if you desire to have your child’s care transferred to an in-network provider of your choosing.
Why do I have to pay for my appointment in full upfront and my friend who also has Delta Dental insurance only has to pay a co-pay?
If you have an out-of- state Delta Dental policy, you will have to pay for your appointment in full. This is due to these providers sending you the insurance policy holder receiving the check directly from your insurance company following the appointment. They will not allow the payment to be sent directly to our office. Due to recent legislation in South Dakota, Delta Dental of SD will pay the provider directly and have their subscriber pay any out-of- network fees directly to us the time of service.
How will this change be beneficial to us and our children?
We desire to remain a small, dedicated, specialty office. We want to take the very best care of the all children we have already committed to as patients of record as well as those who chose our excellent specialty care for their children and those being referred to us by general dentists due to their NEED for specialty care. In order to continue to do that, we determined that we need to change our relationship with all insurance company and no longer be restricted by insurance in what we are able to provide our patients. We have been out-of-network with all other insurance companies since we first opened our doors. Our goal has been and continues to be to provide compassionate, quality dental care to kids in a fun, safe environment while utilizing the most current and best individualized treatment options for each child. We have found that being in-network with insurance companies limits our ability to fulfill this goal.
I paid for my child’s dental appointment in full, but I did not get the same amount back from my dental insurance?
You may not get the same amount reimbursed from your insurance company that you paid on the day of appointment since your insurance is a benefit – kind of like a “coupon” – and may only cover a portion of the total investment for the quality specialty care your child received on the day of service. Insurance companies pay a certain fee toward the services received based on the plan your employer (or you) purchased. What they don’t cover would be your responsibility. This is the difference you are noticing.
What if my family decides to leave ABC to try an in-network provider. but then decides later we want to come back to ABC?
We understand that your family circumstances may cause you to want to maximize your insurance benefits by seeking dental care with an in-network provider. While we will be sad to see your child leave, we do understand.
Due to our commitment to our current patients of record, if after that visit you want your child to receive the level of specialty pediatric dental care that we provide here again, openings will depend on availability as your child will no longer be a current patient of record. Please keep in mind that it may take a few months to get back into our schedule, if we are taking on new patients at that time. We do apologize for any inconvenience. Please let us know if you desire any assistance in finding a good in-network dental home for your child.
Will you still process my claims for me or do I need to send them in myself?
We will still be happy to file your claims and make sure you are getting the maximum out of your insurance benefits. You will be responsible for viewing your explanation of benefits (EOB’s). It will also be your responsibility to notify us at the time of scheduling if you would like to request we submit a pre-determination and receive the results in advance of your child’s dental appointments.
What if my child had a dental emergency?
Begin by simply cleaning very thoroughly around your child’s tooth with a toothbrush and dental floss. Often a toothache result from debris becoming stuck in or around your child’s tooth. You can also have your child swish vigorously with warm salt water to dislodge any food that may be trapped and contributing to the pain. Ibuprofen or acetaminophen may provide temporary relief of pain. DO NOT apply aspirin directly to the tooth or gums.
Usually toothaches do not spontaneously get better, so contact your pediatric dentist as soon as possible to get an appointment scheduled for an examination of the offending tooth and treatment. Contact dentist immediately if you notice there is swelling involved with the toothache.
KNOCKED OUT PERMANENT TOOTH
Find the tooth. When you pick it up, be careful to hold it only by the “crown” (not the root) part of the tooth. Gently rinse any debris off the tooth but do not clean or handle the root of the tooth any more than necessary. IMMEDIATELY reinsert the tooth back into the socket and hold it there with a piece of gauze or cloth with firm yet gentle pressure. The sooner the tooth is reinserted into the bone, the greater chance of success. Contact dentist immediately for further care of this tooth.
If you are unable to reinsert the knocked out tooth, immediately place it in a cup containing milk (if no milk is readily available, use water), avoiding touching the root of the tooth. Time is essential so see a dentist immediately.
KNOCKED OUT BABY TOOTH
DO NOT reinsert a knocked out baby tooth!! When a primary tooth is knocked out, they are not to be reinserted. Control any bleeding with gauze pressure to the site for 10-15 minutes. Over-the-counter pain relievers such as ibuprofen or acetaminophen may be given to relieve any pain or discomfort. A cold compress can be applied facially to relieve any discomfort or swelling that may occur. Contact your dentist.
CUT OR BITTEN CHEEK, LIP, TONGUE OR GUMS
As with most injuries that result in bleeding, apply firm (but gentle) pressure with a gauze or clean cloth to the site of the bleeding. Hold the gauze in place for a continuous 10-15 minutes. DO NOT remove the cloth to check every couple of minutes as the removal of the cloth too soon may cause the bleeding to begin again. During this time, also have your child sit or lie down as this will help in controlling the bleeding. If the bleeding persists after 15 minutes, go to an emergency room.
BROKEN OR LOOSE SPACE MAINTAINER
If the space maintainer is loose and you are able to remove it easily, take it out. If the appliance is loose or broken but it is not removable with ease, do not attempt to remove the appliance. If there is an area that is broken or sharp and causing discomfort, cover that area with wax, a piece of gauze, a cotton ball or sugarfree chewing gum and schedule an appointment with Dr. A. to have the appliance removed. Emergency attention is usually not required for a broken or loose appliance that is not causing pain, but an appointment should be scheduled at your convenience before problems do occur. If a space maintainer falls out or it was loose and you were able to remove it, please contact ABC Pediatric Dentistry during regular office hours to determine if that space maintainer needs to be put back. This should be done the same week it came out whenever possible.
Rinse the area with warm water and put a cold compress over the facial area of the injury for comfort and to reduce any swelling. If pain, can give over-the-counter pain reliever such as ibuprofen or acetaminophen. Recover any broken tooth fragments if possible. Place fragments in glass of milk if available. Contact dentist immediately.
POSSIBLE BROKEN JAW
If you think your child may have a jaw injury, tie the mouth gently closed with a necktie, towel or handkerchief. Take your child immediately to an emergency room.
BLEEDING AFTER A BABY TOOTH FALLS OUT
If there is some bleeding when your child’s baby tooth falls out, fold up a piece of gauze or cloth and place it tightly over the area. Have your child hold the gauze in place with his or her teeth for 10-15 minutes. DO NOT remove the cloth to check every couple of minutes as the removal of the cloth too soon may cause the bleeding to begin again. During this time, also have your child sit or lie down as this will help in controlling the bleeding. If the bleeding persists after 15 minutes, contact your dentist.
COLD OR CANKER SORES
Over-the-counter medications can usually provide some relief. If sores persist or affect your child’s ability to eat or drink, schedule an appointment.
Call us at (605) 275-5771 with any questions or to make an appointment.
What's the difference between a pediatric dentist and a general dentist?
To become a pediatric dentist, following dental school one must apply for and be chosen to be able to go on to complete two more years of full-time, year-round training in the specialty of pediatric dentistry. During these two additional years of training, the dentist receives specialized training in the growth and development of children, child psychology, care for children with special needs, hospital dentistry, advanced diagnostic and surgical procedures, and much, much more! Upon completion of this two-year residency, one is now a “pediatric dentist” and devotes their entire career to providing care only for children. Taking care of kids is a pediatric dentist’s passion. It’s what we love and what we are great at!
When should I take my child to the dentist for the first time?
I think my child might be nervous or scared about their dental appointment, what should I do to prepare them?
We understand that going to the dentist can be intimidating, even scary, both for your child and for you, his/her parents, who may have had less-than-fun experiences going to the dentist in the past. At ABC Pediatric Dentistry we want to create a generation of patients who have GREAT experiences going to the dentist, who learn ways to try to prevent cavities, and who grow up to have beautiful, healthy smiles they are proud to show off!
The best way for you to prepare your child for their first dental appointment is NOT to try to prepare them. Just as you wouldn’t make a big deal about going to the grocery store or to the gas station, don’t put too much emphasis on going to the dentist. Especially, do not try to prepare them by “warning” them that “it won’t hurt,” “it will be easy,” “hopefully you won’t have any cavities,” “they won’t do anything.” Simply share with your child that they get to go to the dentist – just as if they were going to the zoo or the library. Keep it light, upbeat and positive…even if – especially if – you may be nervous.
If your child asks for more details, you can share with your child that at the dentist they will get to brush their teeth, watch movies on a TV that is on the ceiling, count their teeth, and get a prize! We will help walk your child through all of the details of the appointment once they are at the office. Our goal is the same as yours, for your child to have a fun and happy experience.
Do you do sealants...and what are sealants?
Yes, we do sealants! The back chewing teeth in our mouths are called “molar” teeth. These teeth have points and grooves that help us chew our food. The grooves in some people’s teeth are very deep and as a result collect sticky food (such as cookies, crackers and fruits snacks for example) and the bacteria that cause cavities.
In a simple, painless procedure, a sealant can be applied over these deep grooves to make the grooves easier to keep clean and “seal out” bacteria. This easy procedure greatly helps reduce the chance of a cavity starting in these grooves.
Do baby teeth need sealants?
What pediatric dental services do you offer?
- Happy, fun dental appointments!
- Instructions to your kids how to brush, floss and take care of their teeth
- Sealants to help prevent cavities
- WHITE Fillings
- Silver Diamine Flouride “SDF” when applicable
- “SMART” fillings when indicated – filling that do not require young children to be able to cooperate as there will be NO DRILLING or SHOTS involved!!
- Crowns – including up-to-date, modern, esthetic WHITE crowns in many situations
- “Hall Technique” crowns if indicated
- Nerve treatments – pulpotomies & pulpectomies
- Space maintainers
- Emergency dental care
- Laughing gas (nitrous oxide analgesia) for patient comfort * Sorry…not available for the nervous parents! 😛
- General anesthesia in the OR
- Referral to and coordination with other dental specialists if/when indicated including orthodontist, periodontist, endodontist, prosthedontist and oral surgeon
- As of Fall 2019, LASER FRENECOMIES for Tongue-TI and Lip-Tie treatment for infants and children
- Filling your dental insurance claims for you on your behalf when applicable
How do you determine your fees?
Do I need a referral for my child to see a pediatric dentist?
Do you have any non-school day or after-school appointments available?
accommodate non-school/after-school hours for all of those desiring that option.
The best way to limit missed school for children is to seek out regular preventative dental care!
We have chosen to remain a specialty office with a small, dedicated Team you can count on and only one doctor. If non-school hours are a priority for your family, a group practice with multiple doctors, or a general dental office, may provide more convenience in scheduling after-school or non-school day appointments.
Many of the Team members at ABC are parents as well. We work hard to give 100% to our little patients during our business hours and then enjoy going home at the end of the day to spend time with our own families. On holidays, weekends, and non-school days, we cherish being home with our little ones…who are growing up way too fast just like no-doubt your kids are! We appreciate your understanding.
Can parents come back with their child?
At ABC Pediatric Dentistry parents are welcome to do so. We actually encourage it if that is your desire! At ABC Pediatric Dentistry we want to spend quality time with each and every patient and their parents to help the child, and parents, have a positive experience in the dental office, to learn how to take care of their teeth between check-up appointments, and to have the opportunity to ask questions of the doctor and staff. Our main goals are to help young children have positive experiences at the dental office and to be empowered with the information they need to learn how to take care of their teeth to hopefully minimize or avoid getting cavities in order to grow up with a healthy mouth and beautiful smile!